Frequently asked questions
Find answers to common questions
We offer a 30-day return policy on all unused items in their original packaging.
Standard shipping typically takes 5-7 business days. Express shipping is available for 2-3 day delivery.
US: 5-14 working days
Europe: 7-14 working days
Australia: 7-14 working days
Hong Kong, China, Taiwan: 2-3 working days
Rest of Asia: 7-10 working days
Middle East: 14-30 working days
South America: 14-30 working days
Yes, we ship to over 50 countries worldwide. International shipping times vary by location.
Please be rest assured that the magnets will not be making the monitor malfunction. We have done tests starting from the initial R&D to the prototyping process. Other existing product examples in the market include strong adhesive magnets on the back of phone for vehicle hand free usage and magnetic smart cover for tablets. The magnets on the Mover Erase and MoverPad have extremely mild magnetic power that will cause no damage on electronic devices, especially modern computers.
For all inquiry regarding shipping, please contact us via hello@bravestorming.com with your tracking number. We will look in to it immediately.
The Bravestorming System creates a focused environment free from distractions (such as notifications, messages etc.) for better planning, deep work, and habit-building. However, it does not intend to replace digital analogs. Instead, you can also combine the system with digital app to store your Mover memos digitally.
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